Shipping policy

At XETAFIT, we believe that fast, reliable delivery is a key part of a great shopping experience. This policy explains how and when your orders will be shipped and delivered.

 

2. Order Handling & Dispatch Time

Once your order is placed, our team works quickly to get it ready for shipment:

Orders are typically packed and shipped within 24 hours, excluding Sundays and national holidays.

You’ll receive a tracking link via email or SMS once your package is dispatched.

3. Delivery Timeline

Delivery usually takes between 5 to 7 business days, depending on your location and courier service availability.

Urban areas may receive deliveries faster, while rural or remote zones might take additional time.

We work with trusted logistics partners to ensure your order reaches you securely and on time.

4. Delivery Delays

Although we aim for timely delivery, some factors—such as severe weather, courier backlogs, or local restrictions—may cause delays. In such cases, we will make every effort to keep you informed.

If your order hasn’t arrived within 7 days, feel free to contact our support team.

5. Active During Emergencies

We continue to serve our customers during health crises, lockdowns, and emergencies. However, delivery schedules may change based on government advisories or courier availability in your region.

6. Order Cancellation

Orders can be cancelled before they are shipped. Once dispatched, cancellation is subject to our Return and Refund Policy. Please reach out to our support team promptly if you wish to cancel your order.

7. Need Help?

If you have questions or concerns about your delivery, our support team is ready to assist.

 Email: xetafitcorp@gmail.com
 Phone: +91-7539912744

Please include your order ID when contacting us for quicker assistance.